Privacy Policy

Metaflow AI, Inc (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your data.

1. Information We Collect

We collect the following types of information:

a. Information You Provide

• Account Information: When you create an account or sign up for our services, we collect your name, email address, and other necessary details.

• Payment Information: For subscription or service payments, we collect billing details and payment methods through secure third-party processors.

b. Information We Automatically Collect

• Usage Data: Information about how you interact with our platform, including pages viewed, actions taken, and features used.

• Device Information: Details about your device, including IP address, browser type, and operating system.

• Cookies and Tracking: Cookies and similar technologies for session tracking, improving user experience, and analytics.

c. Information from Third Parties

• Integration Data: If you connect third-party services (e.g., Google, Slack), we collect information necessary for integration and functionality.

2. How We Use Your Information

We use your information to:

• Provide and improve our services.

• Personalize your experience on our platform.

• Communicate updates, offers, and customer support.

• Monitor, analyze, and enhance platform functionality.

• Comply with legal obligations.

3. Sharing Your Information

We do not sell or share your personal information with third parties, except in the following cases:

• Service Providers: Trusted partners who assist in providing our services (e.g., cloud hosting, payment processors).

• Compliance and Safety: To comply with legal obligations or protect against fraud, security threats, or harm.

• Business Transactions: In case of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, your data will be securely deleted or anonymized.

5. Your Rights and Choices

You have the following rights regarding your data:

• Access and Update: View and update your personal information via your account settings.

• Delete Data: Request deletion of your account and associated data.

• Opt-Out: Unsubscribe from marketing emails or adjust cookie preferences.

• Portability: Request a copy of your data in a portable format.

To exercise these rights, please contact us at [Insert Contact Email].

6. Security Measures

We implement industry-standard security measures to protect your data, including encryption, secure servers, and regular audits. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. International Data Transfers

If you access our services outside the United States, your data may be transferred to and processed in the U.S., where privacy laws may differ. By using our services, you consent to such transfers.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via email or on our website. Continued use of our services after changes indicates your acceptance of the updated policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Metaflow AI, Inc

Email: hello@metaflow.life

Address: 2261 Market Street , #10708, San Francisco, CA 94114

Last Updated: 1/1/2025